October 2021

How to deliver a remarkable customer experience

Last month, we blogged about what NOT to do when offering new products or services. This month, we focus on how to deliver a remarkable customer experience. Because delighting customers not only keeps them coming back but also sharing their delight with others (can you say word-of-mouth marketing?). I believe in learning from the companies […]

Guest Post: Shouldn’t Business & Life Skills Complement Each Other? by Julie Morris

small business, Uncategorized / Rickey Gold

Photo by Daria Nepriakhina on Unsplash Americans spend one-third of their lives working – often more for entrepreneurs – and the distinction between our work and personal lives becomes more difficult to separate. You may not realize what you learn as a business owner may also apply to other aspects of your life, whether it’s

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